Currently at DoorDash
I design AI-native products
where humans and AI
share the workspace.
…and I help design teams scale that model with proactive and reactive design automations.
Brennan Martin
Staff Product Designer / Design Engineer, AI Enablement
I lead design for DoorDash’s AI support & tooling strategy — systems where agents, automation, and product judgment share one workspace.
I write about the shift from interface design to Product Architect work, then build the workflows that make that shift practical.
H1 2026
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Led design for one global AI-native support platform across markets instead of several disconnected tools.
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Built DashPilot, an AI case assistant that turns multi-step casework into guided actions, so agents can focus on judgment instead of tool choreography.
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Raised workflow-prediction coverage from 46% to 89%; AI-node accuracy reached 94% in the pilot.
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Built the Pace Car framework designers use to prototype in code and ship production-shaped slices — 1,023 commits · ~126 merges · single-digit days from approval to ship.
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Opened 85 PRs in H1 2026; 55 merged — 82% substantial or complex, 4% minor fixes.
The work behind those results
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One global support platform across DoorDash and Wolt
Led design for Astra, replacing DoorDash’s THQ and Wolt’s Converse in one global support workspace.
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DashPilot AI assistant for guided support coverage
Raised workflow-prediction coverage from 46% to 89%; prediction accuracy reached 79%, with 94% AI-node accuracy in the pilot.
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A workflow that lets designers ship UI in code
Two lanes: explore ahead in a shared prototype branch, then rebuild approved slices onto master so production stays protected.
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How I scaled AI fluency across design
Ran Studio AI Day for 54 designers and helped 9 merge a first production code change.
What people say
"He's been pivotal in getting dozens of people set up with development environments for working on DoorDash web-based projects. He recommends the most AI tools, and he does it proactively, really caring that people have awareness of the things they can use to go faster."
"Brennan pairs vision with a very fast GTM and he's very quick to iterate, mock up designs, bring people along."
"He's done an awesome job stepping in to keep the team running and going in the many, many quarters that we have not had a PM. I've appreciated how leaned in he's been and how company-first he's been along the way, even despite having far more asked of him than is reasonable for most designers."