Staff Product Designer, AI Enablement
Brennan Martin
I design systems where humans, AI agents, and automation work together. And I help designers ship in code, not just in mockups.
brennanmartin13@gmail.comIt started with a habit. In 2018, hired as a design engineer, I learned to code so I could build and care for what I designed, before AI wrote code for anyone. That never left.
Today I lead design for a global support platform, the tools agents use to resolve millions of cases. This year I shipped a unified platform across multiple markets, wrote a framework that lets designers validate work in code and ship it safely, and built AI copilots that help agents close a case in a few clicks instead of a dozen.
- Led a 7-person design team to ship a global agent platform.
- 146 pull requests from 9 designers working in code.
- AI copilot coverage rose from 46% to 89% of cases.
"Brennan pairs vision with a very fast GTM and he's very quick to iterate, mock up designs, bring people along."