Currently at DoorDash
I design AI-native products
where humans and AI
share the workspace.
…and I help design teams scale that model with proactive and reactive design automations.
Brennan Martin
Staff Product Designer / Design Engineer, AI Enablement
I lead design for DoorDash’s AI support tools — products where people and AI work in the same place to resolve customer issues.
I write about the shift from interface design to Product Architect work, then build the workflows that make that shift practical.
H1 2026
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Led design for one shared AI-powered support platform used across markets, replacing several separate tools.
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Built DashPilot, an AI assistant that walks support agents through complex tickets step by step — so they spend time deciding, not jumping between tools.
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Raised how often the system could recommend the right next step on a ticket from 46% to 89%; those recommendations were accurate 94% of the time in the pilot.
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Built the Pace Car framework designers use to try ideas in real code and ship small, production-ready pieces — 1,023 commits · ~126 changes landed · days (not weeks) from approval to live.
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Submitted 85 engineering changes in H1 2026; 55 shipped — 82% were substantial or complex work, not minor fixes.
What people say
"He's been pivotal in getting dozens of people set up with development environments for working on DoorDash web-based projects. He recommends the most AI tools, and he does it proactively, really caring that people have awareness of the things they can use to go faster."
"Brennan pairs vision with a very fast GTM and he's very quick to iterate, mock up designs, bring people along."
"He's done an awesome job stepping in to keep the team running and going in the many, many quarters that we have not had a PM. I've appreciated how leaned in he's been and how company-first he's been along the way, even despite having far more asked of him than is reasonable for most designers."